Change Management CAB Review Agent

Anthony-D
Tera Contributor

Hi All, Has anyone created an agent or used NowAssist in a pre CAB check for quality and highlighting any potential issues. I have seen a product on the apps store called Change Guard but can't find a lot of info in terms of usage 

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @Anthony-D 

 

Check this Servicenow documentation:

 IT Service Management AI agent collection assess quality of a change request agentic workflow 

 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti