Emails from PDI Not Reaching Inbox Despite “Send All Email to This Address” Setting

MantheshL
Kilo Contributor

4 weeks ago

Hi Community,

I am using my Personal Developer Instance (PDI) and have configured a notification for Databricks job failures.

In System Logs → Emails, the messages appear with status send-ready, and I have enabled the setting:

System Properties → Email → Send all email to this test email address

with my real email.

However, I am not receiving any emails externally.

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2 REPLIES 2

Appli
Mega Sage

3 weeks ago

Hi

PDIs can only send emails to addresses under the domain guerrillamail.com.

Hope it helps
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Dr Atul G- LNG
Tera Patron
Tera Patron

3 weeks ago

Hi @MantheshL 

 

Email is restricted in PDI, which means neither incoming nor outgoing email works out of the box. If you want to see the functionality, please follow this link. However, be aware that by enabling this, your personal email address will be visible in PDI.

 

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

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