Hiding Now assist in Ai search

NaveenadeviS912
Tera Contributor

‎04-13-2026 10:26 AM

Hi all,
     We have successfully enabled Now Assist in the AI Search. However, the requirement is to restrict its availability only to ITSM users and ensure that it is hidden/disabled for HR users.
 
NaveenadeviS912_0-1776101083327.pngNaveenadeviS912_1-1776101119406.png

Thanks for the help in advance.

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Naveen20
ServiceNow Employee

‎04-16-2026 11:38 AM

Can you try as below /now/now-assist-admin/
grant roles to skills for the specific roles

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