How to add an agentic workflow with all it's ai agents to update set

[ritaaudi]

Hi: How can I add an agentic workflow with all it's ai agents to update set? Thank you, Rita

[Vamsi_Krishna07]

Hi @ritaaudi ,

Please refer to attached article for clear steps:

https://www.servicenow.com/community/now-assist-articles/capturing-ai-agent-updates-in-update-sets/t...

[PrasannaKuD]

Hi Rita,

1) Prefer one Scoped App:

2) Move all artifacts (Agentic Workflow, Agents, Tools, Prompts, Flows, Script Includes, ACLs, UI actions, etc.) into that scoped application.
3) Promote via Application Repository (Studio → Publish to App Repo) across instances.
4) Use System Properties for environment-specific values; keep secrets in Connections/Credentials, not in update sets.

5)Include the parent workflow record first, then bulk‑add associated records using platform utilities.

Hope this approach will work to capture all in one update set.

Thanks & Regards,

Prasanna Kumar

[Dr Atul G- LNG]

Check this: https://www.servicenow.com/community/now-assist-articles/capturing-ai-agent-updates-in-update-sets/t...

[warren_chan]

I'll add that while today's process of manually ensuring artifacts are captured in update sets is bit a tedious, we're looking at other options to facilitate the export/import of AI agents and their associated records between instances.