How to create reporting for AI Agent usage

[KV_]

Hi Everyone,

I wanted to create a report to show list of AI agents used in an incident and which user(the member of ServiceDesk) utilized it.
So the dashboard can be included with the report which shows "This AI agent is used in this incident by this user", similar to other AI agents.

I have went through the tables and the data is not found which I'm expecting.

I used Execution Plan table for AI agent which has the AI agent but the record details are not in the table.
Generative AI usage logs table was also in vain
Can anyone assist me how can I achieve this. 

Thanks in advance.


Regards,
KV

[Tanushree Maiti]

Hi @KV_ 

Check this KB: KB2751618 sys_gen_ai_usage_log: Frequently asked questions about reporting on Now Assist skill usage 

OOB AI Search analytics dashboard  is in place.

Check the Key Tables Used in ServiceNow Agentic AI (Development, Migration, and Troubleshooting) 

Check the data and as per your requirement, build the report/dasboard.