Images in Chatbot Bubbles Are Cut Off – Is There a Way to Add Scrollbars or Resize via CSS?

HisakoK
Mega Guru

Hello,

I am experiencing an issue where images displayed within chatbot message bubbles in the ServiceNow Employee Portal are cut off and not fully visible.

Currently, I am unable to see the entire image within the chat bubble.

HisakoK_0-1754454228592.png

 

I would like to know:

  • Is it possible to edit the CSS to add scrollbars to the chat bubble, or otherwise resize the bubble so that the full image can be displayed?
  • Are there any solutions, other than right-clicking the image and opening it in a new tab, that would allow users to view the entire image directly within the chat interface?


Any suggestions or best practices would be greatly appreciated.

Thank you!

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