Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Not seeing now assist in virtual agent default and now assist panel -platform default

Nikhil Channana
ServiceNow Employee
ServiceNow Employee

I am not able to see "now assist in virtual agent default " or "now assist panel -platform default" , 
 It is only showing now assist developer. Could you guide me on how to enable it.

Screenshot 2025-08-25 at 5.16.25 PM.png

3 REPLIES 3

rpriyadarshy
Giga Guru

Inside PLATFORM you should see Options -

Also check Now Assist for Platform plugin is there..

 

rpriyadarshy_1-1756187166008.png

 

 

rpriyadarshy_0-1756187097978.png

 

Regards

RP

Nikhil Channana
ServiceNow Employee
ServiceNow Employee

I got the issue, it was due to instance entitlement missing. Thank you.

Hi, what specific entitlement? Thanks.