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Now assist ai agent not visible after plugins installed

deepaktomar
Tera Contributor

Hi All,


I have installed the plugin (Now Assist AI Agents) and assigned required roles (sn_aia.admin) for AI agent. but even after this I am not able to find Now Assist AI Agent from All.

Do I need to install other plugins to make Now Assist AI Agent functional cause no dependencies was showing at the installation time.

Added a screenshot below for your reference. Please let me know if anything is left.

 

deepaktomar_0-1742281917683.png

 

Regards
Deepak Tomar

1 ACCEPTED SOLUTION

Hi @deepaktomar 

If this case, log a now support case or speak to your SN account manager.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

7 REPLIES 7

Dr Atul G- LNG
Tera Patron

Hi @deepaktomar 

 

I am sure it is not PDI. 

 

https://www.servicenow.com/docs/bundle/vancouver-intelligent-experiences/page/administer/now-assist-...

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Hi @deepaktomar 

 

Try to repair the plugin

Logout and log back

try cache.do

Search like this

AGLearnNGrow_1-1742283109421.png

 

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Dr Atul G- LNG
Tera Patron

https://www.servicenow.com/docs/bundle/vancouver-intelligent-experiences/page/administer/now-assist-...

 

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

SanjivMeher
Mega Patron

Based on the documentation in the below link, you need to activate the Now Assist Panel
https://www.servicenow.com/docs/bundle/yokohama-intelligent-experiences/page/administer/now-assist-a...


SanjivMeher_0-1742284014330.png

Link to how to enable the Now Assist Panel

 

https://www.servicenow.com/docs/bundle/yokohama-intelligent-experiences/page/administer/now-assist-a...


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