Now assist ai agent not visible after plugins installed

deepaktomar
Tera Contributor

Hi All,


I have installed the plugin (Now Assist AI Agents) and assigned required roles (sn_aia.admin) for AI agent. but even after this I am not able to find Now Assist AI Agent from All.

Do I need to install other plugins to make Now Assist AI Agent functional cause no dependencies was showing at the installation time.

Added a screenshot below for your reference. Please let me know if anything is left.

 

deepaktomar_0-1742281917683.png

 

Regards
Deepak Tomar

1 ACCEPTED SOLUTION

Hi @deepaktomar 

If this case, log a now support case or speak to your SN account manager.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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7 REPLIES 7

deepaktomar
Tera Contributor

Thanks @SanjivMeher and @Dr Atul G- LNG ,

I tried to install plugin as suggested on your response and got the error regarding "Instance not entitled". looks like its a subscription related issue. Please suggest.

Regards
Deepak Tomar


 

Hi @deepaktomar 

If this case, log a now support case or speak to your SN account manager.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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deepaktomar
Tera Contributor

Thanks @Dr Atul G- LNG 
A case is raised regarding this issue.

Regards
Deepak Tomar