Now Assist Panel - Adding a button for a custom skill

FrancescoF82933
Tera Contributor

Hi all

 

I'd like to have a custom skill shown in the Now Assist Panel as a button, just like the other OOTB skills are shown.

I already selected the "Now Assist Panel" checkbox in the Skill's "Deployment Settings" from Now Assist Skill Kit. Also, from Now Assist Admin, by editing the Skill, I added the "Now Assist Panel" in the "Select Conversational experiences for this skill" field in the "Select display" tab. But still I can not see any button. 

Is there a different way to add this button? thank you

1 ACCEPTED SOLUTION

Tanushree Maiti
Tera Patron

Hi @FrancescoF82933 

 

Check these links , if helps:

KB2168704 Now Assist panel not showing the enabled skills 

https://www.youtube.com/watch?v=_RDGeDyq9-8

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

View solution in original post

Custom skills can be triggered with the click of a button through the use of UI Actions. If you opt to deploy your custom skills to a UI Action, you will be prompted to select a table for the UI Action to appear on. Typically, you would want this table to align with whatever record your input ...
1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @FrancescoF82933 

 

Check these links , if helps:

KB2168704 Now Assist panel not showing the enabled skills 

https://www.youtube.com/watch?v=_RDGeDyq9-8

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Custom skills can be triggered with the click of a button through the use of UI Actions. If you opt to deploy your custom skills to a UI Action, you will be prompted to select a table for the UI Action to appear on. Typically, you would want this table to align with whatever record your input ...