Now Assist Skill Kit - Dynamic Retriever Filters based on Input Ticket

Angelo Paulo Ad
Tera Contributor

Hello,

 

I would like to ask regarding Table-based Retrievers for AI Search if we can use the information for the inputs for the query to be used.

 

For example, say I have an incident with a cmdb_ci value of "Accessories", and I want to have a dynamic filter in my retriever where cmdb_ci is whatever the value of the current incident. So if I load another incident with cmdb_ci value of "Hardware", then it should read hardware.

Is this possible?

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