Requesting PDI throughs error
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06-14-2026 04:12 AM
Hello Community,
While requesting a PDI, its throughing an error. Can anyone help in this?
Thanks
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06-15-2026 05:07 AM
Hi @sarths2105
Don't worry; this is quite common these days.
Over the last few days, I have seen many community members experiencing delays when requesting a PDI. In some cases, the waiting time has been 6–7 days, even for lower ServiceNow versions.
For now, patience is the key, as PDI availability depends on overall demand and infrastructure capacity.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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06-15-2026 05:31 AM
Hello @sarths2105 ,
This is quite a common situation nowadays. I also received my Zurich PDI after almost one day. I would suggest waiting for some more time. If it's still not available, you can try requesting a lower version instead.
https://www.servicenow.com/community/community-central-forum/pdi-waitlist/m-p/3464572
If this helps you then mark it as helpful and accept as solution.
Regards,
Aditya