Restrict skills by role

[PeterWiles]

When reviewing prior to Xanadu upgrade, I am sure I had the ability to amend the role(s) that had access to the Now Assist skills.

I am now rolling out the plugins in Dev/Test but when going to activate the skills, I am unable to see any options to amend the role that is allowed to access the skill. Skill example is Case Summarisation.

Is there away to change the default role of sn_esm_agent to custom/other roles?

The use case is to 1. Restrict for specific customers (Domain separated) and 2. Restrict to specific uses (to ensure licence coverage and teams that will get the most ROI)

[abirakundu23 · Accepted solution]

Hi @PeterWiles ,
You can put the respective role to restrict your use cases for case summarization ? Attached screenshot as your reference.

Check community article : https://www.servicenow.com/community/hrsd-articles/how-to-install-now-assist-for-hr-case-summarizati...

Please mark helpful and correct answer if it's worthy for you.

[PeterWiles]

How weird. Don't see that  box to enter the roles into.  At least I wasn't going crazy
Let me check plugin updates once again.

[PeterWiles]

User error. Didn't see the little arrow to open the drop down.