Agentic AI use case triggered in virtual agent

lior_Genpact
Tera Contributor

Hi, 
I'm trying to trigger Agentic AI use case in Virtual Agent.
is it possible at all?

 

Thanks

Lior

1 REPLY 1

rpriyadarshy
Mega Guru

There are few Contents on Same.

https://www.servicenow.com/community/developer-forum/run-ai-agent-from-now-assist-for-virtual-agent/...

 

https://www.servicenow.com/docs/bundle/yokohama-source-to-pay-operations/page/product/sourcing-procu...

 

In VA Topic - Call the Flow --> AI Agents could be adding actions to your workflow in Flow Designer

rpriyadarshy_0-1753271499714.png

 

Regards

RP