SN Knowledge Bases - How to set an article to reside in two different KBs

BethJ
Tera Contributor

Good day community,

I'm hoping that someone can assist.  I need to a single knowledge article to reside in two different knowledge bases.  I researched how to accomplish this, but the instruction included clicking on "Add" in order to select a second KB, but I don't see an "add" option.

Hopefully one of you can help me perform this task.

Thanks so much!

2 REPLIES 2

Vickie Runyon
Giga Guru

This is not possible. I have moved an article from one KB to another, but I am not aware of any mechanism that allows it to exist in more than one KB at a time.

BethJ
Tera Contributor

Thank you very much Vickie.  That'll teach me to believe Google AI.  Hoping this is something that will be available in the future. 🤞