SN Knowledge Bases - How to set an article to reside in two different KBs
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03-20-2025 06:53 AM
Good day community,
I'm hoping that someone can assist. I need to a single knowledge article to reside in two different knowledge bases. I researched how to accomplish this, but the instruction included clicking on "Add" in order to select a second KB, but I don't see an "add" option.
Hopefully one of you can help me perform this task.
Thanks so much!
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03-20-2025 11:45 AM
This is not possible. I have moved an article from one KB to another, but I am not aware of any mechanism that allows it to exist in more than one KB at a time.
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03-20-2025 11:50 AM
Thank you very much Vickie. That'll teach me to believe Google AI. Hoping this is something that will be available in the future. 🤞