Hello all,
We have developed the nowAssist VA and configured the Knowledge Table as the primary informational source. While the system is able to retrieve accurate results, the responses currently include more information than requested.
For example:
If a user asks: “What is the storage capacity of Plan A?”, the response should return only the storage value (e.g., “500 GB”). However, the current output includes extra details such as plan features, benefits, and comparisons, which are unnecessary for this query.
Can we do something here to get only the result which we really need?
Thanks in Advance.
