what will captur in update sets
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3 hours ago
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3 hours ago - last edited 3 hours ago
Hi @VenkataRamN,
update sets capture (most) of the configuration changes and NO data.
Example - you create a new business rule or update existing one, this operation will be stored in an update set. But if you change a user's email or write a comment in an incident, these changes are not saved in US.
EDITED:
This document will certainly help as well - Exploring System Update Sets and Update Sets - Things I wish I knew
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3 hours ago
You can find answer to this easily on google or any AI tool
what's your confusion?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
Hi @VenkataRamN
Gets Captured:-
- Tables
- fields
- form layout
- list layout
- business rules, client scripts, script includes, and other scripts
- workflows
- system properties
What it does NOT capture is your transactional data like
- Incidents
- Users
- Groups
- (In short Data records won't get captured)
actually there's an property named 'update_synch=true' which decides what to capture in update set (This property we can't change)
if my response helped , please mark it helpful & Accept as Solution 🙂
Regards
Sumit
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3 hours ago
Hello @VenkataRamN ,
Please refer following threads :
https://www.servicenow.com/community/developer-forum/what-is-captured-in-an-update-set/m-p/1360476
For more details about update set :
If this helps you then mark it as helpful and accept as solution.
Regards,
Aditya

