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what will captur in update sets

VenkataRamN
Tera Contributor
 
7 REPLIES 7

GlideFather
Tera Patron

Hi @VenkataRamN,

 

update sets capture (most) of the configuration changes and NO data.

 

Example - you create a new business rule or update existing one, this operation will be stored in an update set. But if you change a user's email or write a comment in an incident, these changes are not saved in US.

 

 

EDITED:

This document will certainly help as well - Exploring System Update Sets and Update Sets - Things I wish I knew

_____
100 % GlideFather experience and 0 % generative AI

Ankur Bawiskar
Tera Patron

@VenkataRamN 

You can find answer to this easily on google or any AI tool

what's your confusion?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

its_SumitNow
Mega Sage

Hi @VenkataRamN 

Gets Captured:-

  • Tables
  • fields
  • form layout
  • list layout
  • business rules, client scripts, script includes, and other scripts
  • workflows
  • system properties

What it does NOT capture is your transactional data like

  • Incidents
  • Users
  • Groups
  • Email
  • (In short Data records won't get captured)

actually there's an property named 'update_synch=true'  which decides what to capture in update set (This property we can't change)

if my response helped , please mark it helpful & Accept as Solution 🙂

 

Regards

Sumit