How to populate task short description based on the catalog variable choice

Gagandeep
Tera Contributor

I want to populate the task short description based on the choice value of the catalog item variable in a Flow Designer. Please guide

13 REPLIES 13

sachin_namjoshi
Kilo Patron
Kilo Patron

You need to use get catalog variable flow designer action to get catalog variable value and then use update record action.

 

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/flow-designer/reference/get-cat-variables-flow-designer.html

 

 

 

Regards,

Sachin

This is about populating the short description in the task based on choice selected for a variable 

This is not something as per my requirement. I want the task description to get populated based on variable drop down choice selected

Jacob Nan
Tera Guru

I often do this in the workflow by including a "run script" variable.

var sDesc =  "Fix: " + current.variables.vehicle_number;

current.short_description = sDesc;
var gr = new GlideRecord('sc_request');
gr.addQuery('sys_id',current.request);
gr.query();

if(gr.next()){
	gr.short_description = sDesc;
	gr.update();
}