MetricBase issues in my PDI

[Ravi Kumar Pisu]

Hi,

I noticed that MetricBase plugin has some issues in my PDI running on Tokyo version. Here is my instance URL:

https://dev119117.service-now.com/

After checking the stats, I see some issues on MetricBase plugin connectivity. Due to this I am unable to run Application Insights application from my PDI.

<service>

<name>MetricBase</name>

<health>red</health>

<health_details>no_endpoints_defined</health_details>

<endpoints/>

</service>

I see the below err when I try to launch Application Insights.

500 : Internal Server Error: Metricbase unavailable. Contact support if the issue persists

Please help me to resolve this issue.

Thanks,

Ravi Kumar.

[tidert_24]

Hello all.

MetricBase is not available in PDIs, it is only available in sub-production instances.

[bilalshakir]

Hi,

Just wanted to confirm, even if it is installed successfully? I was trying for cloud cost management to download Azure billing and facing below error.

Execution is not created because of the below reason(s) :
error: Connection to MetricBase failed
success: Connection to MID Server successful


As per docs what is required for metric base that all is available in my PDI.

[bilalshakir]

Hi,

Just wanted to confirm, even if it is installed successfully? I was trying for cloud cost management to download Azure billing and facing below error.

Execution is not created because of the below reason(s) :
error: Connection to MetricBase failed
success: Connection to MID Server successful


As per docs what is required for metric base that all is available in my PDI.