Does anyone know how to retrieve past instances?

TamaraA
Tera Contributor

I would like to know how to find my instances. I made several different apps/workflows yesterday, but now when I logon I can't find them. If someone would like to guide me, or share some information on how to retrieve previous work I would really appreciate it. Thanks.

2 REPLIES 2

Dipu Joy
ServiceNow Employee
ServiceNow Employee

If it is linked to an organization, create a case to ServiceNow Support. If the backup retention policy for your organization was changed, you might have only 14 days to resurrect it since suspension.

 

if it is a PDI, please check this KB

Support for Developer (devXXXXX) Instances

 

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Is this about a customer instance? partner instance? Personal Developer Instance?

 

If PDI: there are no backups or whatsoever.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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