SNOWman2022
ServiceNow Employee
ServiceNow Employee

On June 24th, & 25th, the Operational Technology Product Management teams hosted a technical implementation bootcamp focusing on new capabilities introduced in Q1 & Q2 2025.   These sessions included training designed for implementors, along with presentations, demonstrations, and a hands-on lab activity! 

 

Agenda

Day-1 

  • OT Health ​
  • Industrial Workspace ​
    • Unified Maps ​
    • Dashboard Enhancements ​
  • Now Assist for OTSM​
  • Demo ​

Lab (see attached lab guide: OT Health and Now Assist Lab Guide.pdf)

  • OT Health

Day-1 Recording:

 

 

Day-2

  • OT Hardware Vulnerability Assessment ​
  • OT Obsolescence Management​

Lab (see attached lab guide: OT HVA and Obsolescence Lab Exercise.pdf)

  • OT Hardware Vulnerability Assessment​
  • OT Obsolescence Management 

Day-2 Recording:

 

Audience

  • ServiceNow Consultants and Architects with technical backgrounds. 
  • ServiceNow Partners who implement Operational Technology solutions.

 

Skills Requirements

   - Basic knowledge of ServiceNow Platform

   - 2024 Q4 Operational Technology (OT) Product Implementation Overview 

 

Format

   Language: English

   Web-based training with presentations, demos, and hands-on labs.

 

Presenters

  • Bradley Owen (Head of Product, OT & ICW)
  • Srikanth Chebolu​ (Staff Inbound Product Manager, OT)
  • Anna Shen (Inbound Product Manager, OT)
  • Divya Ramanathan (Sr. Principal Product Manager, OT)
  • Dharmesh Ghelani (Mgr, Inbound Product Manager, OT)
  • Sai Harika Sobula (Principal Outbound Product Manager)

Host

  • Rosalie Arellanes (Technical Program Director)
  • Vishal Gawai (Director, Product Excellence OT)

 

Webinar Content See attached file OT Product Implementation Workshop Nov 2024.PDF

 

Lab Guides

Day-1: See attached file Day-1 Lab Guide OT Visibility.PDF

Day-2: See attached file Day-2 Lab Guide OT Vulnerability Response.PDF

Day-3: See attached file Day-3 Lab Guide OT Service Management.PDF

 

Learning Path

Documentation

Comments
KumarG288352647
Giga Explorer

Webinar Content See attached .PDF file is not available.

Version history
Last update:
‎07-24-2025 12:51 PM
Updated by:
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