How to make fields mandatory in the respective activity in the playbook
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‎12-10-2024 04:52 AM - edited ‎12-10-2024 05:08 AM
whenever I'm trying to make fields mandatory using UI policies or client scripts in the respective state, fields are making mandatory but the thing is on the activity Mark Complete button or Update button is not working because on the form mandatory fields are not filled. Could someone help me to make fields mandatory in the respective activity in the playbook
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‎06-25-2025 11:09 PM
Hi,
we faced the same problem as you. If you use UI Policies or Client Scripts on the Playbooks in OT Change Mgmt., the fields are also validated in the "Details" tab and you will not be able to progress the playbook, since mandatory fields on the form are not filled in. The workaround we used was to create per Playbook page a dedicated view and to add it to the playbook card, i.e. "ot_playbook_capture_risk". Once you have the dedicated view, you can run a UI Policy only on that view and you will be able to control UI logic, without interfering with the "Details" tab.
I hope this helps you.
