VaranAwesomenow
Mega Sage
https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/performance-analytics/concept/designing-pa-solution.html https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/performance-analytics/concept/access-to-kpi-composer.html https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=63a2795cdb4aa41413049a82ca9619b5 Plugin : sn_kpi_composer Business Goal -> All data from source system should get loaded to target tables. How is the dataload performing ? What records got loaded, which ones failed, which of them got partially loaded ? Are there any errors in the load process ? Critical success factor -> Priority 1, 2, 3 -> Ensure that no record gets missed out as part of the load. Action on root cause if any records get failed. Measurements KPIs -> Indicators Measurement -> Data loaded to staging Measurement -> Data loaded to target table (CMDB) Measurement -> Data loaded to target table (Install base) Measurement -> Volume of errors during load Group by Status of import set row Status of CI Status of Installbase Error types / groups Steps : Create a project Define persona executives operations team Create colors -> #AEA4E7, #E5CFFB /sys_report_color_list.do Create group by Import status, PI status, CI status, Error type Add measurements Create indicator definitions / widget definitions Review Check errors / warnings Create tasks Link to share where project definition is shared. https://developer.servicenow.com/connect.do#!/share/contents/3287388_kpi_composer?t=PRODUCT_DETAILS