The Platform Analytics Academy session on March 5th, 2025, unveiled the latest innovations in Platform Analytics with the ServiceNow Yokohama release. The session showcased powerful new features desig...
We held an exciting Platform Analytics: Analytics Generation Academy session on September 4th, 2024. Participants discovered how to harness the power of Analytics Generation to create Platform Analyti...
On August 21st, 2024, we held an enlightening session where we unveiled the latest information about the ServiceNow Xanadu release for Platform Analytics. The session provided a comprehensive overview...
Platform Analytics: Performance Analytics & Reporting is now a unified experience within the platform, allowing a single entry point into analytics. Maybe you are wondering, what is the Platform Analy...
On February 21st, 2024, we had an informative session where we unveiled the latest ServiceNow Washington release information for Platform Analytics. This session offered a comprehensive overview, incl...
Join us on October 1st, 2025, for an in-depth exploration of the AI Agent Dashboard. During this session, we’ll analyze and uncover insights into AI Agent performance, adoption, and usage—helping you ...
Join us on September 17, 2025, at 12:00 PM Eastern Time for a dedicated live session where we’ll answer your questions about Platform Analytics. This is a first-come, first-served opportunity, so we e...
ServiceNow provides strong native reporting and dashboarding capabilities with standard reports and performance analytics applications. But at the same time, organizations also rely on external BI too...
Join us on October 29th, 2025, at noon Eastern for an exciting deep dive into Now Assist Explorer, the latest AI-powered document experience. This innovative tool helps users collect, analyze, and str...
We hosted an exciting and insightful session on September 3rd, 2025, spotlighting the latest innovations in Platform Analytics and User Experience Analytics—direct from Zurich! This session was design...
We hosted an informative session on Wednesday, August 20, 2025, where we introduced the new Dashboards and Indicators Libraries—consolidating both commonly used and advanced elements for users with ad...
On August 6, 2025, we hosted a Platform Analytics Academy session focused on the Platform Analytics Migration Center. The session highlighted the latest enhancements to the Migration Center, featuring...
We held an in-depth discussion and live demonstration of the CIO Dashboard on Wednesday, July 23, 2025, at noon Eastern Time. The session showcased how the dashboard delivered real-time insights into ...
We hosted our Platform Analytics Academy on June 25, 2025, where we explored how to maximize the value of Now Assist through actionable insights and performance measurement. We shared real-world use c...
We were thrilled to host our highly anticipated "Ask the Experts" Platform Analytics Academy session on June 11th, 2025, at noon Eastern. This exclusive session offered an opportunity to engage direct...
We hosted an exciting Academy session where we unveiled the future of Platform Analytics. This roadmap session spotlighted the strategic direction of the platform, with a deep dive into the upcoming Z...
Lets say you're able to predict that for each incident your Database team receive, they will likely have to complete 2 additional tasks to solve it (yes, made up example but stick with me here  ) . Y...
We were excited to invite you to our Platform Analytics Academy session on April 30th, 2025, titled "Data Snapshots in Platform Analytics". This session delved into innovative ways to analyze your KPI...
I was using Performance Analytics (Now Platform Analytics) However I was unclear how each graph would be visualised, and what data it required and modifying them and re-saving etc proved time consumin...
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Platform Analytics Academy - September 3rd, 2025 -...
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Performance analytics visualisations List for refe...
