Hi Platform Analytics community members, here a small blog post to
mention we are in the midst of updating our Platform Analytics
enablement toolkit. The purpose of the toolkit (as it was always) is t...
Formerly published as "Getting Ready for Platform Analytics: Value,
Gaps, and Fixes (2026)" Updated August 18, 2026 ▶ Jump to the
Interactive Known Issues Companion | ▶ Jump to the Companion by Releas...
Important Update on Legacy Reporting and Analytics with Australia
Release - Update June 2026 Dear Valued Customers, We would like to
address some concerns and provide clarity regarding the upcoming up...
Platform Analytics Experience toolkit One place for all your analytics
Platform Analytics brings Performance Analytics and Reporting together.
Less navigation, more clarity—one entry point for everyth...
We're learning from your feedback and analyse the questions that are
being asked within the Academy sessions. For that reason we're
organizing another session dedicated to how our customers are adopti...
On Wednesday August 5 we did another Platform Analytics academy session,
and this time we looked into how one of our adoption services can
support with building better analytics. It was a great sessio...
Platform Analytics | Known Issues by Release & Plugin Version Safe
Harbor: Information about future products, features, or functionality is
intended to outline ServiceNow's general product direction a...
On July 22 we hosted another Platform Academy which was another Ask the
Expert session. We do these every quarter and again this session was
super engaging, fun and full of questions and answers. We d...
On Wednesday July 8 we did a great Platform Analytics Academy session on
Pyramid Analytics. We envision Pyramid Analytis to be the analytics
engine that powers Platform Analytics—the best-of-breed ana...
Platform Analytics | Known Issues & Fix Reference Safe Harbor:
Information about future products, features, or functionality is
intended to outline ServiceNow's general product direction and is for
in...
Common questions about upgrading from Core UI to Platform Analytics,
addressed for dashboard owners and content creators. How to use this
FAQ: Click any question to expand or collapse it. Use your bro...
If you've been building dashboards in ServiceNow for a few years, you've
probably built something clever with Dynamic Content Blocks: Custom
filter behavior. Context-aware headers. Interactive logic d...
On Wednesday Jun 24 we hosted another Platform Analytics Academy which
was on ourPlatform Analytics vision, the product strategy we're
utilizing towards that vision and how that will look for our 2026...
Welcome to the blog post where we will collect (& maintain) all known
issues & remaining gaps, as we are executing against them to support
your move to the Platform Analytics experience. To start, we ...
On June 10 we hosted another Platform Analytics Academy session. This
time we looked into the AI Control Tower and specifically at the role
analytics plays within. One place to discover, govern, secur...
Hi Platform Analytics community members, here a small blog post to
mention we are in the midst of updating our Platform Analytics
enablement toolkit. The purpose of the toolkit (as it was always) is t...
Welcome to the blog post where we will collect (& maintain) all
supporting Communities, Academy, documentation content around Platform
Analytics experience and specifically when you decide to move you...
Wednesday May 27 we did a great AI analytics infused Platform Analytics
Academy session. We covered AI Dashboard Summarization & the new
improvements and enhancements we are working on for AI Data Exp...