Formerly published as "Getting Ready for Platform Analytics: Value, Gaps, and Fixes (2026)" This page exists to give Platform Analytics customers a transparent, current view of what to expect during a...
We’re excited to announce the launch of Data Snapshots in Platform Analytics - a game-changer for deeper, more flexible analysis. This capability removes the traditional two-breakdown limit of PA, ena...
Introducing Platform Analytics Migration Central Welcome to your one-stop destination for everything related to ServiceNow Platform Analytics migration. UPDATE (March 2026): In March 2025, we announce...
Subject: Important Update on Legacy Reporting and Analytics with Australia Release Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to t...
We hosted an exciting deep dive into AI Data Explorer on November 12th, 2025, at noon Eastern. This session explored the latest AI-powered document experience—an innovative tool that helped users coll...
A different way to think about scaling Platform Analytics If every dashboard in your organization is "special," then none of them are. There's a pattern I see across ServiceNow customers that quietly ...
Join us on April 29th, 2026, for an Academy session — Unlock Intraday Analytics with Data Snapshots. Traditional analytics often rely on historical data, leaving teams reactive rather than proactive. ...
On April 1st, 2026, we hosted another successful Ask the Experts session. As always, the session delivered valuable engagement, with thoughtful questions from our customers. Many were addressed live d...
Join us on April 15th, 2026, for an in-depth Academy session on Analytics Library Recommendations — a powerful solution designed to help Analytics Managers take control of their analytics ecosystems. ...
Thank you for joining us on March 18th, 2026, at 12:00 PM ET for the latest installment of our What's New in Australia Academy series — this session spotlighted Platform Analytics & User Experience An...
On February 18th, 2026, during our Platform Analytics Academy, this session covered the strategic value of upgrading, common migration issues (visualization, exports, filtering, accessibility), fix st...
Formerly published as "Getting Ready for Platform Analytics: Value, Gaps, and Fixes (2026)" This page exists to give Platform Analytics customers a transparent, current view of what to expect during a...
On March 4th, 2026, we hosted a Platform Analytics Academy session exploring the changes to Platform Analytics following the Australia upgrade. Attendees had the opportunity to review how Core UI capa...
The Platform Analytics Academy on February 4th, 2026, explored integrating ServiceNow Platform Analytics with Workflow Data Fabric and zero-copy connectors. We demonstrated visualizing external data i...
Started 2026 strong! We joined on January 21st for our first Ask the Experts session of the year. These popular sessions featured dynamic Q&A with real-time problem-solving. Questions were answered fi...
On January 7th, 2026, we held a Platform Analytics Academy session on building and deploying advanced analytics through technical dashboards and workspace integration. Participants explored technical ...
Explore the highlights from our 2025 Platform Analytics Academy sessions! This video provides a quick overview of each session to help you discover the insights and capabilities that will elevate your...
We’re excited to announce the launch of Data Snapshots in Platform Analytics - a game-changer for deeper, more flexible analysis. This capability removes the traditional two-breakdown limit of PA, ena...
Predictive analytics is transforming the way organizations operate. By leveraging data-driven insights, businesses can forecast trends, identify risks early, automate decisions, and optimize operation...
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Important Update on Legacy Reporting and Analytics...
