Hi Platform Analytics community members, here a small blog post to mention we are in the midst of updating our Platform Analytics enablement toolkit. The purpose of the toolkit (as it was always) is t...
Formerly published as "Getting Ready for Platform Analytics: Value, Gaps, and Fixes (2026)" This page exists to give Platform Analytics customers a transparent, current view of what to expect during a...
Subject: Important Update on Legacy Reporting and Analytics with Australia Release Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to t...
We hosted an exciting deep dive into AI Data Explorer on November 12th, 2025, at noon Eastern. This session explored the latest AI-powered document experience—an innovative tool that helped users coll...
Platform Analytics brings Performance Analytics and Reporting together in one place. Less navigation, more clarity — one entry point for everything analytics in ServiceNow. Click any image below to ex...
Welcome to the blog post where we will collect (& maintain) all known issues & remaining gaps, as we are executing against them to support your move to the Platform Analytics experience. To start, we ...
On June 10 we will be doing another Platform Analytics Academy session. This time we will be looking into the AI Control Tower and specifically look at the role analytics plays within. One place to di...
Hi Platform Analytics community members, here a small blog post to mention we are in the midst of updating our Platform Analytics enablement toolkit. The purpose of the toolkit (as it was always) is t...
Welcome to the blog post where we will collect (& maintain) all supporting Communities, Academy, documentation content around Platform Analytics experience and specifically when you decide to move you...
Wednesday May 27 we did a great AI analytics infused Platform Analytics Academy session. We covered AI Dashboard Summarization & the new improvements and enhancements we are working on for AI Data Exp...
A different way to think about scaling Platform Analytics If every dashboard in your organization is "special," then none of them are. There's a pattern I see across ServiceNow customers that quietly ...
April 29th we hosted an in-depth Academy session on Data Snapshots. Within the session we looked at existing Data Snapshot capabilities as well as the new Australia delivered enhancements for your KPI...
On April 1st, 2026, we hosted another successful Ask the Experts session. As always, the session delivered valuable engagement, with thoughtful questions from our customers. Many were addressed live d...
April 15th we hosted an in-depth Academy session on Analytics Library Recommendations — a powerful solution designed to help Analytics Managers take control of their analytics ecosystems. Managing a g...
Thank you for joining us on March 18th, 2026, at 12:00 PM ET for the latest installment of our What's New in Australia Academy series — this session spotlighted Platform Analytics & User Experience An...
On February 18th, 2026, during our Platform Analytics Academy, this session covered the strategic value of upgrading, common migration issues (visualization, exports, filtering, accessibility), fix st...
Formerly published as "Getting Ready for Platform Analytics: Value, Gaps, and Fixes (2026)" This page exists to give Platform Analytics customers a transparent, current view of what to expect during a...
On March 4th, 2026, we hosted a Platform Analytics Academy session exploring the changes to Platform Analytics following the Australia upgrade. Attendees had the opportunity to review how Core UI capa...
The Platform Analytics Academy on February 4th, 2026, explored integrating ServiceNow Platform Analytics with Workflow Data Fabric and zero-copy connectors. We demonstrated visualizing external data i...
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Meet Data Snapshots: Powering the Next Level of An...
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Performance Analytics (series) Widgets
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Important Update on Legacy Reporting and Analytics...
