Platform Analytics Enablement Toolkit -- updated June 2026

[Thomas_Davis]

Platform Analytics Experience toolkit

One place for all your analytics

Platform Analytics brings Performance Analytics and Reporting together. Less navigation, more clarity—one entry point for everything analytics in ServiceNow.

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What Is & What Happens

Step-by-step walkthroughs of Platform Analytics experience features and capabilities. Before and after views included.

Explore →

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How To Quick Learning

Easy role-based learning materials to get you started fast. Detailed guides on consumption and creation of analytics content.

Learn →

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Known Issues & Gaps

Current known issues and identified gaps with resolution plans. Validate analysis before moving your analytics content.

Check →

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FAQ

Common questions and answers about migration and the Platform Analytics upgrade. Find quick answers here.

Browse →

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Helpful Links

All available content from our Community, Academy sessions, and documentation. Everything you need for your migration.

Discover →

CONSIDERING Moving Into Platform Analytics?

Watch this video of what changed since the Australia release

Get all the essential information and step-by-step guidance for moving your existing analytics content into the Platform Analytics experience.

[Steve Burchell]

@Thomas_Davis  Thomas, you had stated in a recent academy session that the enablement toolkit was going to be refreshed soon with updated content.  Is there a timeline for that? 

[RJ Barmentloo]

Hi @Steve Burchell , yes, we are working on that.

We will not delete this page but will probably archive with still access. But in parallel we have started to work on updating this page to be more about the move itself and less about the individual features and capabilities (those will also be posted on docs.servicenow.com). Expect a new structure that contains information on the Why and How to Migrate. More specific 101 and 201 content per role. Updated information on current Known issues and still open Feature gaps. And the links to many existing content available here on Community and Academy sessions.

Timeline wise the updated hub and first content will be added still in May and early June. Including the content around known issues and feature gaps.

Hope that helps, all the best, RJ

[Jaskaran Walia]

@Thomas_Davis The link is giving access denied for me. Not sure if anyone else faced this problem. https://www.servicenow.com/community/blogs/blogworkflowpage/blog-id/platform-analytics-blog/article-...

[RJ Barmentloo]

Hi Jaskaran,

It works for me, is there a specific location you are trying to access it from?

All the best,

-RJ

[RJ Barmentloo]

Hi Jaskaran,

It was confirmed from more people, I will dig into the issue.

-RJ

[Peter Delf]

The links above are broken

[RJ Barmentloo]

Hi Peter,

yes, we're still looking into the issue within the community redirection.

Do all of them not work? Also the FAQ and the How to? Or just the "what is & what happens"?

[Peter Delf]

Broken for me are:

• What Is & What Happens

Just that one, the others do work.

[RJ Barmentloo]

Thx so much for confirming Peter. Hoping to have it solved asap.

All the best,

-RJ