Breakdown is not available because it does not apply to one or more contributing indicators

roshini1
Kilo Guru

Hi Team,

Am having a formula indicator "% of Incidents Linked to Problems" which is having below formula 
[[No of Incidents linked to Problems]]/[[No of Incidents Resolved or Closed]]*100
and all the three indicators (including formula indicator), am having 4 breakdowns
1. Assignment group
2. Configuration item
3. Priority
4. Service

After am running the job and refreshing the dashboard am getting below error.
"Breakdown is not available because it does not apply to one or more contributing indicators of the formula"

I tried of giving {{}} instead of [[]] and tried but no luck. Can i know if there is any solution for this issue.

6 REPLIES 6

AndersBGS
Tera Patron
Tera Patron

Hi @roshini1 ,

 

Have you verified the breakdown mapping for all indicators ?  As. The error states, something is wrong with the breakdown or the breakdown source.

 

imif my answer has helped with your question, please mark my answer as accepted solution and give thumb up.

 

Beat regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

I have checked manually in pa_indicator_breakdowns with the breakdowns that i have created newly.
It's showing everything there.

Hi @roshini1 ,

 

Have you also verified all the contributing automated indicators that all breakdowns are mapped accordingly.

 

if my answer has helped with your question, please mark my answer as accepted solution and give thumb up.

 

Beat regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

i checked in pa_indicator_breakdowns table with the newly created breakdowns and found all the three indicators are linked to the new breakdowns.