Performance Analytics forum
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Ask a Question

PA Query

Hi Team , could you please help me with below requirement, need your guidance how to include project forecasts and corresponding charts based on agreed-upon (Actual Start and End dates in ServiceNow) end dates for upcoming projects. How do i achieve ...

Dashboards and Reports

Hi All,Posting a query regarding the dashboard.Use Case: There is a user, who needs to see a performance analytics dashboard when impersonated. The same user should be able to add the Performance analytics widget when trying to add widgets. But the s...

Anirudh29 by • Tera Contributor
  • 626 Views
  • 2 replies
  • 0 helpfuls

Ticket Routing Performance Analytics

Hello I have a story in which i'm trying to solve. I'm trying to see if there is a way of tracking tickets through each of the assignment groups in performance Analytics. I know it is possible through a list report which I've already done but need so...

Uno_Z06 by • Tera Contributor
  • 1000 Views
  • 4 replies
  • 0 helpfuls

PA

Can some one please help me with the exact requirement?Within a demand ticket, a project is created, and subsequently, project tasks are established. Our goal is to develop a report that comprehensively illustrates the timelines of both the project a...

pramn by • Kilo Sage
  • 414 Views
  • 1 replies
  • 0 helpfuls

PA implementation help

Hi Team , We got the requirement to Implement PA, can someone help me to implement below requirement  1-Highlighting Overdue Projects: What would be the best approach to prominently display overdue projects and tasks on the dashboard to ensure timely...

pramn by • Kilo Sage
  • 841 Views
  • 3 replies
  • 0 helpfuls

Should I create new Performance analytics widgets

My team has created an application in ServiceNow, and would like to use performance analytics.  We are on the Xanadu version and will move to Yokohama soon.  Since classic reports and dashboards will be deprecated from the Zurich version, should we c...

newdev111 by • Tera Contributor
  • 980 Views
  • 3 replies
  • 0 helpfuls

Platform Analytics date ranges

am having KPI's Incident SLA Adherence ,Change causing p3I configured indicator source and formula indicators added in to the dashboard but Date Ranges are showing as Jul2023 but i need last month/week dataHow can i configure in Platform Analytics.

sajida2 by • Tera Contributor
  • 1451 Views
  • 1 replies
  • 0 helpfuls

Performance Analytics Incident Aging

Hi everyone, I'm struggling with how to create this graph for incident aging. I want to display incident aging by priority. I created 2 breakdowns but for some reason I don't see the graph display any data. I don't know where I did wrong. 

rachelho by • Tera Contributor
  • 1747 Views
  • 5 replies
  • 0 helpfuls