Hi All, I have created reports and dashboard in CORE UI in Washington release. Then upgraded PDI to Xanadu version to see if we really do not see reports and dashboard in CORE UI as it will be migrated to data visualization and PA dashboard. Depreca...
Hi All, I have created reports and dashboard in CORE UI in Washington release. Then upgraded PDI to Xanadu version to see if we really do not see reports and dashboard in CORE UI as it will be migrated to data visualization and PA dashboard. Depreca...
Hi team,I would like to understand how PA calculates the data based on daily and historical data collection.Lets say there is a PA report/widget which provides a score (lets say compliance score) of x% based on number of open incidents, breached SLAs...
Hello Community, I have a table in ServiceNow where every month data gets loaded related to a few KPI from an external source. The value of that KPI (It can be anything - string, date/time, duration, number, percentage) I am storing in a string type ...
how to create a Combined Report for open Incidents, Change Requests and RITMs?
Hi,How to identify empty dashboards / Dashboards with empty tabs/No reports added to dasboard in servicenow.
Hi community, do you think it is good practice to create reports based on the metric_instance table?Or should we rather base reports on the xxx_metric db views?What are the pros and cons? thank you - Parker
I wanted to create a Automated Indicator so that it shows the Monthly count for Active users.could you please help to create an indicator and their Jobs as well.
hello, Has anyone tied to change the order of the date ranges in the graph legend of the graph "ootb - incident open by age - stacked column" to more logical from low to high (00-01 dat to 90+ days) ?
Hello everyone, I have a requirement to create a list report in Report Designer showing all assignment groups and how many users each group has, like this:I cannot use "Group by" or other report types such as bar due to additional requirements.Is the...
I want to create a report in Bars which show 2024 and 2025 changes close code separately.
i'd like to create a report about the Unsolved Incidents. including the columns : Number, state, Caller, Caller departmentHowever, the Incident table does not have the Caller Department filed, the Caller Department filed is located in sys_user table,...
I am looking for a report that will identify tickets 1st time touched by an agent in a specific assignment group. Is there a way I can get this information focusing on "assigned to duration"?
Hello, man and community, I still don't know many things about the module, but I had a question: having a custom column that has IP records, is there a way to search from an interactive filter for a list of records in a dashboard, I have I tried with...
Hi everyone,I’m currently facing an issue with the Analytical Hub in ServiceNow Dev Performance Analytics. Specifically, the line chart displaying the “Avg 30 Days Resolved Time for Incidents (Hours)” is showing negative values.Has anyone else encoun...
