Breakdown is not available because it does not apply to one or more contributing indicators
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-02-2023 07:42 AM
Hi Team,
Am having a formula indicator "% of Incidents Linked to Problems" which is having below formula
[[No of Incidents linked to Problems]]/[[No of Incidents Resolved or Closed]]*100
and all the three indicators (including formula indicator), am having 4 breakdowns
1. Assignment group
2. Configuration item
3. Priority
4. Service
After am running the job and refreshing the dashboard am getting below error.
"Breakdown is not available because it does not apply to one or more contributing indicators of the formula"
I tried of giving {{}} instead of [[]] and tried but no luck. Can i know if there is any solution for this issue.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-22-2024 02:16 PM
Not sure if this is still an issue, but I ran into this same error for some users, but not all. Discovered the ones who got this error did not have the pa_viewer role. Might be worth a check.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-05-2024 03:36 AM
Adding pa_viewer worked for me. In principle, it shouldn't be required according to documentation Performance Analytics roles (servicenow.com), but it does solve the issue.
