cmdb health scorecard is showing N/A
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11-20-2024 06:31 AM
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12-02-2024 11:42 PM - edited 12-03-2024 12:07 AM
Hello @rishabh33,
Please find the attached KB Article: CMDB Health Dashboard - Overall Health Scorecard Widget not showing any scores
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829069
Also make sure all the jobs are running.
CMDB Health Dashboard Job Description
CMDB Health Dashboard - Completeness Score Calculation | Script for calculating the completeness KPI of CMDB health. |
CMDB Health Dashboard - Compliance Score Calculation | Script for calculating the compliance KPI of CMDB health. |
CMDB Health Dashboard - Correctness Score Calculation | Script for calculating the correctness KPI of CMDB health. |
CMDB Health Dashboard - Relationship Score Calculation | Script for calculating the CI relationships KPI of CMDB health. |
CMDB Health Dashboard - Relationship Compliance Processor | Script for calculating compliance of relationships with suggested relationships, and with hosting and containment rules. |
Please Mark Correct ✔️ if this solves your query and also mark Helpful 👍 if you find my response worthy based on the impact.
Regards,
Shruti