cmdb health scorecard is showing N/A

rishabh33
Tera Contributor

please help me in fixing the cmdb health scorecard

rishabh33_0-1732112683593.png

 

1 REPLY 1

Shruti D
Tera Guru

Hello @rishabh33,

Please find the attached KB Article: CMDB Health Dashboard - Overall Health Scorecard Widget not showing any scores

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829069 

Also make sure all the jobs are running.

 

        CMDB Health Dashboard Job                                                      Description

CMDB Health Dashboard - Completeness Score CalculationScript for calculating the completeness KPI of CMDB health.
CMDB Health Dashboard - Compliance Score CalculationScript for calculating the compliance KPI of CMDB health.
CMDB Health Dashboard - Correctness Score CalculationScript for calculating the correctness KPI of CMDB health.
CMDB Health Dashboard - Relationship Score CalculationScript for calculating the CI relationships KPI of CMDB health.
CMDB Health Dashboard - Relationship Compliance ProcessorScript for calculating compliance of relationships with suggested relationships, and with hosting and containment rules.



Please Mark Correct ✔️ if this solves your query and also mark Helpful 👍 if you find my response worthy based on the impact.

Regards,

Shruti