Hi everyone, Im scheduling few reports by selecting type ad Embedded PNG so the contect will display over a mail body rather than as attachment. Although the setup is working as expected but when user opens the mail the PNG is displaying very big in ...
When I create a new idea, it automatically creates a demand record on the demand table. Is this an OOTB configuration?
I have created a monthly SLA indicator for Service Catalog request items. I was asked for breakdowns by group, department (based on requested for), and item. These break downs seems to work individually but once I select one like group for example I ...
I have created a KPI to show the Average duration of the incident from opened to closed and which was assigned to a particular assignment group but can we get the individual incident duration I want the incident number in place of date and month whic...
Hello, on the resource report application does anyone know where I would change the start and end date to display in UK format? (dd/mm/yyyy).Pre-checks PA Admin console - Nothing to dictate the date.Default system date - Already set to UK.(Stab in th...
I want delete multiple dashboards using Scripting. Any idea help me.
Hi, I'm im trying to work out a visual showing distinct article counts from kb_use. When comparing numbers between kb_use (distinct count) and the view count from kb_knowledge (knowledge_article.sys_view_count), the distinct count from kb_use shows f...
Hi, I have created a dashboard, created a interactive filter and element filter on the dahsboard. I have added few reports and shared with some users but the filter is not showing any data for other users without admin role. Below is the error. I ha...
Hello allGetting this message on my dashboard this AM."This filter has been converted to the Multiple Select UI control type for performance reasons."Is it really a performance issue or something with my Dashboard?Thanks! INFO:washingtondc-12-20-2023...
Hello Community,When we click on any graph of the Reports in Performance analytics, it navigates to Native UI.I want it to navigate to Service Operations Workspace.Where should I be configuring it ?Thanks in Advance.Regards,Najmuddin.
Hi All,i have an indicator source with following condition:Opened on Today OR Opened before TodayAND"State is not "Canceled" and "Active is True" and "Assignment Group is GroupABC" Indicator with following condition:Updated on Today ANDAssignment Gro...
I am trying to create a report with the of performance analytics which measure P1 response time withing 15 minutes and show as the result in the form %.While running the job we it showing as 2 result which is matching the records, but it's not showin...
I can see "Variables" under multi pivot type but is it possible to add variables under pivot type in reports?
Trying to create a new dashboard with 'Platform Analytics'. Despite creating indicators and configuring targets and thresholds in a way that they are being breached- I am not able to get any insight card show up. Is there a setting hat needs to be en...
