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Create Interactive Filter - Location.Region

Hi All, we are trying to create an Interactive Filter based on Region Field on cmn_Location table (string type), however we are not able to get it on working.We want to filter out our dashboard based on Region, Reports are created on alm_asset & alm_...

Eddie5 by Tera Contributor
  • 1153 Views
  • 4 replies
  • 0 helpfuls

Reported all updated by on an incident

I'm trying to create an Incident report that will report all of the "updated by"'s from an incident.  When I choose Updated By it searches only the Last person who updated the incident.  The case use is I am attempting to report all Self Service inci...

HBY by Tera Contributor
  • 681 Views
  • 2 replies
  • 0 helpfuls

Performance analytics - historic job collection

Hi! I would like to create an indicator based on the incident table, that records and shows how many tickets were in New, In Progress and in On Hold state. The snapshot has to be taken every Thursday at 6AM. Creating the scheduled job is not an issue...

CsabaB by Tera Contributor
  • 667 Views
  • 1 replies
  • 0 helpfuls

Historical job showing same created date

Hi, I have created an indicator and a historical job which runs on demand and shows data from last 2 months. When I run this job it shows me the same value for all the dates however all the records where not created on the same date. What can be the ...

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