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Resolved! Which plugin need to install for Performance Analytics

Hello,We are starting with Performance Analytics Implementation where i need to install the plugin in dev for PA.when i am searching for the plugins I am getting 2 plugin names which making me confuse. Can anyone please help me with the correct plugi...

Atik by Tera Contributor
  • 1921 Views
  • 3 replies
  • 1 helpfuls

Reporting

Hello, I was asked to update an APM report to reflect the date when a user's ServiceNow account is set to "inactive/locked out". I have these columns appearing in the report: - Name- Business Owner- Business Owner.Locked out- System Owner- System Own...

Resolved! Data Collection, Employee leaving the company

Hello community, I have deployed the Performance Analytics in ServiceNow Production and here shows one of the data collections. We cannot change the field for "run as". May I know what would happen if the person mentioned in the "run as" will be leav...

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New Benchmarks Success Dashboard

Hello,We have a small issue with the new ServiceNow Benchmarks for Success Dashboard. In the previous version, we were able to click into a benchmark to show the KPI performance trend and then be able to click on an individual date point which then w...

davidsmith by Tera Expert
  • 367 Views
  • 1 replies
  • 0 helpfuls