#platform analytics #performance analytics #indicators
I have created an indicator on table sc_req_item_sla. The source preview shows data, but the indicator with aggregate count is showing 0 score. Unable to troubleshoot.
Forum Posts
How can we display an hourly trend using Performance Analytics?
I have already exiting indicator number of incident created by daily this one if I added in widget how to show them to hourly in widget any thing i need to select or widget to hourly do we need to adjust any specific configurations to make this poss...
Addition of filter dropdown based on created date field inside a report
Hi, In the report attached below, i wanted to add a column/field level filter. The column/field name is created date. The column should populate in such a way that it opens up a dropdown for the user where they can select the respective dates as per ...
Resolved! Performance Analytics (PA) Simulator - Micro Certification
Hello I'm taking the PA Micro Certification Simulator. The one step says:Indicator SourcesNavigate to Performance Analytics > Sources > Indicator Sources.Apply the filter Package.ID = com.snc.pa.Click into and review the resulting 4 indicator source...
Dynamic content blocks
Hi Need help on dynamic content blocksI have 2 reference fields Select User and Select Group ,Based on the user selected I need the groups list where the selected user is part of should be populated How to write script for this?Using dynamic conten...
I want to change the way the Date filter is displayed.
Hi allDate filter is attached to the dashboard.By default, the Date filter displays dates for the next month and the current month.However, I would like to change it to show this month and last month.If anyone knows how to change this, please let me ...
Resolved! How to segregate reporting based on months with some interval?
Hi Team, For information,In current scenario, I am using Trend TYPE report and in configuration, It is grouped by 'Employee' and Trend by 'Start date'I am having a Leave request table where we are having start date and End date . Suppose I am selecti...
Forecast Method Accuracy in Performance Analytics
Hello everyone,Newbie here. Does anyone here know how the forecast methods in PA were calculated? How accurate are the forecast methods? Thank you.
Time taken to move a PRB from RCA to Fix in Progress and from Fix in Progress to Resolved states.
Hi All, I need to create a report on how long it takes to move a PRB from RCA to Fix in Progress and fix in progress to Resolved. I created the indicator and indicator source, but when I applied the conditions, some operators, such as 'previous', 'ch...
Days range open incidents need to display in dashboard
Hello All, Could anyone please help how to achieve the below one.1-5 days5-15days15-30days30-45days45days-90days I have created one indicator and the indicator source.I have created bucket group with these day range and in breakdown source i ahve giv...
I would like to report on some data of entitlement as trend for some records which maybe deleted.
Hello All,First of all, we don't have SAM module enabled in our instance, thus SAM dashboard is not available to us. Neither we are planning to enable at this point. Now our requirement is, to report on trend data of license entitlement table linked ...
Top 10 CI's under Incident table
Hi All, To create a report the Top 10 contributing network CI`s. One axis it must have top 10 CI`s with highest ticket count and other axis it must have only dates. Preferably in a pivot or table form. type has been given(assignment group.type contai...
Resolved! creating a visualization
While on the support page I noticed a particular visualization for our cases and I wonder if anyone knew how to create this one in particular. We could have several uses for this type of visualization
Resolved! performance analytics
Hi,Indicator source - cmdb_ci_outage table indicator with breakdown on cmdb_ci_business_appjob with relative start 10 days ago and relative end 0 days ago .Aim is to find out downtime of an application for a day . Consider an application A had an out...
How to configure below dashboard, I need steps please
Hello Everyone,I am facing some challenges to create below dashboard, I need your help to creation of these dashboard please. I need the steps with detailsRequirement - I need show requests in week wise data. Like how many tickets are Created, Resol...
