Leadership Dashboard for Organization Management in Servicenow. Rework the Classic: LRL Dashboard & Platform Analytics: Digital Core Leadership Dashboard to be a universal dashboard (not set to a specific team) Can be filtered for relevant criteria (not one-off dashboards maintained separately) Using interactive filters Must use Performance Analytics Must use Data Visualization (not older SN reports) Important to be able to see "my" Assignment Groups, AND the Assignment Groups of everyone who reports to me Access: Available to everyone Add additional data visualizations/performance analytics to enhance Backlog: More on aging, % metrics, CI certification tasks, better/quicker SLA reporting, baselining, trending, forecasting, KPI tracking.
