DIFFRENCE BETWEEN : Reporting and performance analytics reporting

pramn
Tera Guru

Team , 

i would like to know what major difference between a simple reporting and the PA reporting .

any link would be much appriciated 

 

Thanks 

4 REPLIES 4

Siddhesh Gawade
Mega Sage
Mega Sage

Hello @pramn 

Let’s keep it simple:

 

Reports in ServiceNow show real-time data like a live list or chart of current incidents, tasks, etc.

 

But if you want to see historical data trends (like how many incidents were open every day for the past 6 months), you need to use Performance Analytics (PA).

 

So the main difference is:

 

Reporting = Real-time data (current status)

Performance Analytics = Historical data trends (past performance over time)

iekosmadakis
Mega Sage

Hello @pramn !

 

 

Handy links to dive deeper


Please consider marking my answer as helpful and accepting it as the solution if it assisted you in any way.

Thanks for sharing! Nice sources🙂

Ankur Bawiskar
Tera Patron
Tera Patron

@pramn 

In simple terms

Reporting -> shows current status

PA -> shows historical data, trends, predicting future trends, etc

good explanation here

Reporting vs. Performance Analytics: A Decision Made For Effective Data Stories 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader