Formula Indicator not showing in the Dashboard

Najmuddin Mohd
Mega Sage

4 weeks ago

Hello Everyone,

I have run the job for the OOB Indicators that are calculated for Formula Indicator.

% of incidents resolved by first assigned group. 

However, this is showing in KPI Details, but not on the Dashboard.

NajmuddinMohd_0-1759628074856.png


NajmuddinMohd_1-1759628138936.png

Anything I am missing ?

Thanks in Advance.
Regards,
Najmuddin

 

 

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4 REPLIES 4

AndersBGS
Tera Patron
Tera Patron

4 weeks ago

Hi @Najmuddin Mohd ,

 

 are you familiar with performance analytics, formula indicators, automated indicators and indicator sources.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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Najmuddin Mohd
Mega Sage
In response to AndersBGS

4 weeks ago

Hello @AndersBGS ,

Yeah, I am familiar with them

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AndersBGS
Tera Patron
Tera Patron
In response to Najmuddin Mohd

4 weeks ago

Hi @Najmuddin Mohd ,

 

 perfect, and what did you expect the widget to show? as far as I can see from the KPI details, there are no data since July? Also, have you ensured that what you’re looking at is the same just from two different views? Have you looked into when the PA job had last run?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Najmuddin Mohd
Mega Sage
In response to AndersBGS

3 weeks ago - last edited 3 weeks ago

Hello @AndersBGS ,

Thank you for your reply.
It was just a configuration issue. The Indicator was not getting saved in the data source in the Platform Analytics.

Regards,
Najmuddin


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