how can i make dashboard reports visible to non itil user also.

[bhupendrapareek]

Hello , 

i want to make reports on dashboard visible to non itil users also , how can i do this. 

[Prabu Velayutha]

Hi @bhupendrapareek 

Users must have the report_user role to see the reports module on the application navigator (left navigation pane).

User should also have the read access on the table they want to run the report on.

With out the read access to the table the ACLs would restrict the data visibility to the table.

If my response helps to solve your issue mark this as Helpful and Accept the Solution

[AndersBGS]

Hi @bhupendrapareek ,

As @Prabu Velayutha mentioned correctly, there are some basic roles that the viewer need to have. Alternative, you need to schedule the report instead and send it by mail.

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Prabu Velayutha]

@AndersBGS  share via email report is the best option. I agree!

[geekynow]

i that case , do we need to share via mail all dashboard reports separately?