I have a requirement in reporting and dashboards where i have to Open Assessment Trends – (X axis – Timelines/# of days since creation - <14 days, 15-30 days, >30 days; Y axis – bars broken down by VSA,PIA,SAA number/count I am a bit confused about ...
Hi All, Task validation is getting failed even after performing the attached step's. I need to know if i am missing anything.
Hi Team , we are in between PA migration .in compatibility mode i am getting below logs How do i fix it ?The dashboard has a missing layout configuration record. Please guide
Currently when duplicating a widget on a Platform Analytics dashboard, the widget is not placed directly below the widget you duplicated, but all the way at the bottom of the page. Is there any development being done to add a new action in the drop d...
I want to create a report for a person named ABC. ABC is listed as a manager on the user table with 10 direct reports. Each of those 10 people are managers of 100 more users, and so on. How can I create a report that shows all incidents assigned to u...
Hello everyone, I've created a PA report to show the percentage of incidents from the last 3 months that are resolved within the SLA, with the breakdown as priority. In my report every value is showing as expected, except for one month out of 3 month...
Hi all I have received one requirement where I need make modification to the existing PA dashboard and I have captured those changes in the update set but when I tried moving those changes from one instance to another ( from dev to test ) it did no...
Hi Team , we are process to migrate platform analytics , how do i fix the below error which i am getting compare tab says and log says what steps i need to follow to fix this ?
Hi all, I got that platform analytics are used to monitor and study trends over time, so I wonder why I can also find reports related to performance/platform analytics without periods.For example in the print below I see only static data (e.g. Articl...
In regular reporting, you can create a list report with question columns based on a data source or table that has questions associated with it. For example, if a form prompts a user to select the specific nature of a problem, you can create a list re...
I need to create a Performance Analytics breakdown where users can select from a list that shows both Group Name and Manager Name together (example: "Network Team – John Doe").Is it possible to configure a breakdown so that the value is the group (sy...
Morning Team , We have a reporting requirement based on Health dashboard , we need to show the data(over all score) based on cmdb group.How can i achieve this ? can someone please guide me or suggest me ?looking forward your help in this .
Hi All,I have a dashboard issue. This is not a PA dashboard, a normal ITSM one. Even though i have captured the dashboard tabs, portal pages and used the Unload dashboard from dashboard properties to capture in the update set, while moving the code t...
Hi Team, we are going to migrate our platform analytics through migration center, however is there any documentation available to tell end users, what all things gonna change and how does its looks like, how they can use it?is there any document or a...
Hello Community , Good day.How to get the count of engineers who have resolved/closed tickets in the range of 0-10, 11-20, 21-40, 40 and Above from month on month . I wanted to depict the engineers count against that bucket ranges which I have specif...
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