Hi All,
I had a requirement to create a breakdown for incident indicator. I need to have a breakdown that shows the incidents attached knowledge article.short description and knowledge article.CI.
I don't to how we can dot walk to incident's attached knowledge article fields from incident fact table, because my indicator is created on incident fact table only.
Indicator Source:
Indicator: Filter condition
I have created the breakdown to map, but this is not working properly, I need incident's attached knowledge article's Short description
But I cannot able to do any dot walking. and also not able to create this breakdown on knowledge applied to task table
Breakdown :
Anyone can please help me on this,
Thanks.
