Find duplicate users in same group

Same User added more than once in a group. I want to make a report I tried with sys_user_grmember table, but it didn't help.#reports

Dashboard Auto refreh on TV when screen shared from laptop

I’m trying to set up a dashboard to display on a TV screen for continuous monitoring, and I’m looking for the best way to handle auto-refresh and session timeout.Current setupA ServiceNow dashboard (PA dashboard)Displayed on a TV (either directly via...

Resetting Change Success Scores

Hi,I have the Change Success Score plugin enabled, with initial team scores populated following execution of the Change success score metrics (Historical data) job with score increments on a daily basis via the scheduled Change success score metrics ...

Performance Analytics Dashboard Visibility

There is a platform analytics dashboard. Every time I share the dashboard to a user , the user gets the visibility for few days only and is auto removed from the dashboard after some time.

Multiple scores in a single widget

Hi Community We have an indicator with daily scores. Is it possible to display the result for the latest / current month, the result for the previous month and the result for the latest / current month from 12 months earlier. Something like below. I ...

Report - add a sort with a dot-walking field

Hello everyone !I have a question about the configuration of a report based on the [goal] table. We would like to add a sort on a principal project field (u_rank), but the field is not proposed on the list, we only see date or datetime fields (see th...

Change Success Score Script - Metric Definition

Hello,  I am looking for the script that sets the change success score value to 500.  In my metric definition, it says that the change success score is scripted.   The script consists of a value of "1".   When I run the data collection job that is pa...

clicking the report should open in workspace

Hi All,when a pie/single score report is clicked, can we open the data in workspace instead of platform? Is it possible?  Thanks!

Unable to edit user list for scheduled reports

Dynamic Date Condition (Today / Yesterday / 90 Days+) for Percentage Widget Using PA

Hello All,We have implemented a percentage-type widget that shows the percentage of satisfied surveys.Table: asmt_metric_resultThe widget is built using Performance AnalyticsIt calculates the percentage of satisfied survey responsesOn our dashboard, ...

Incident Reporting

Can the Count function be used multiple times in a single report. For e.g. Incident Count - XX , Incident Closed - XX , Ageing Incident - XX ,  etc..  Do these need to be created as individual reports or can this be published in one single dashboard ...

CEO Dashboard

ServiceNow CEO Dashboard is installed, and I get the basics. I need to understand how to get the Bubblecharts to show the third layer (Workflow level) If anyone has more detailed information or has successfully set up the CEO Dashboard, please share ...

YTD count in List Widegt

Hi - I am trying to use list widget in the PA Dashboard where I wanted to display a monthly count of the MIs. We have a KPI to measure for the organisation where the YTD MI is not more than X number. While I wanted to should the monthly MIs in the li...

Interactive Filter – Months Sorting Issue

Hi Team,I am using an Interactive Filter on a Dashboard to display the last 4 months dynamically from the current month. The month values are stored in a table as strings (January, February, March, etc.) against a Value field.I am fetching the last 4...