Hi All, I have a database view with below tables I have one report on database view and another one on RITM table but it shows difference in record count for DV it shows 54 and for RITM table it shows 58 what can be the possible reason ?? please he...
Hello, I've seen a few posts on the community but haven't found a solution for a new requirement that's come my way. We are looking to calculate a new monthly performance analytic metric, which will show the "median" of how many days it takes to res...
ServiceNow CEO Dashboard is installed, and I get the basics. I need to understand how to get the Bubblecharts to show the third layer (Workflow level) If anyone has more detailed information or has successfully set up the CEO Dashboard, please share ...
Dear All, while adding a widget in PA-Dashboards we tempt to loose the entire widget configuration overnight and / or get weird information within the widget. Not really re-producable it happens and it happens not. Anyone did come across this behavi...
Hello all, We are preparing for the Migration from Core UI to Platform Analytics. Instead of performing full migration in Migration Center, we would like to migrate dashboards individually. We started to test it - migrated one dashboard. The dashboa...
Hello Everyone,I have run the job for the OOB Indicators that are calculated for Formula Indicator.% of incidents resolved by first assigned group. However, this is showing in KPI Details, but not on the Dashboard.Anything I am missing ?Thanks in Adv...
Hello team , I can see some of filter not migrated properly(compatability mode) ,I would like to make changes in that filter as per core UI dashboard , also from there I am not getting option to edit it .That dashboard is not available on Platform ...
Hi , We are process in to migrate Core to Platform analytics , Can one please help me out The table name where i can check what all reports/dashboards are migratable?
I assigned the report admin and pa power user roles to a user. However, user still doesn't see the edit option for dashboard
I have a requirement in reporting and dashboards where i have to Open Assessment Trends – (X axis – Timelines/# of days since creation - <14 days, 15-30 days, >30 days; Y axis – bars broken down by VSA,PIA,SAA number/count I am a bit confused about ...
Hi All, Task validation is getting failed even after performing the attached step's. I need to know if i am missing anything.
Hi Team , we are in between PA migration .in compatibility mode i am getting below logs How do i fix it ?The dashboard has a missing layout configuration record. Please guide
Currently when duplicating a widget on a Platform Analytics dashboard, the widget is not placed directly below the widget you duplicated, but all the way at the bottom of the page. Is there any development being done to add a new action in the drop d...
I want to create a report for a person named ABC. ABC is listed as a manager on the user table with 10 direct reports. Each of those 10 people are managers of 100 more users, and so on. How can I create a report that shows all incidents assigned to u...
Hello everyone, I've created a PA report to show the percentage of incidents from the last 3 months that are resolved within the SLA, with the breakdown as priority. In my report every value is showing as expected, except for one month out of 3 month...
