Hi All,We have one dashboard with report but We are not able to understand how the reports were created .It is a list type reports created as a list view with filter condition and personalize list icon.I am not able to edit this report and also tried...
Hi Team,1.Reaching out for guidance on creating a new field in the Finance Request list/report visualization that displays the number of days taken to resolve a request. I have the Created Date and Resolved Date fields available.Could you please help...
Hi Community,I am trying to implement dependent filters in a Platform Analytics Dashboard on the Zurich release.I have two custom fields on the Incident table:Category (custom field)Sub-Category (custom field)My requirement is for the Sub-Category fi...
I am currently setting up a Performance Analytics metric to track the "Number of days without an unauthorized change". The objective is to display this value in a Scorecard widget as a running count.For example:If no unauthorized changes have occurre...
I'm trying to list a series of custom variable to a Notification activity, but I'm not seeing it the list of variables.
I am currently working on a use case where I am using Flow Designer to disable a user account in the AD server as part of the termination process.If the user is associated with AD groups, we also need to remove those group memberships once the user i...
I need Performance Analytics to display month-to-date data dynamically. For example, on June 16 it should return data from June 1–16, and on July 20 it should return data from July 1–20. What configurations are required to support this behavior? If H...
Hello, I am building a report based on a variable on a catalog item. I need to be able to pull the answer choices the customer is entering when they submit the form. The developer created the answer choices for this question using a list collector. S...
which role is required for craeting alert report user had access to report_admin and itil role
When creating a knowledge feedback task type “knowledge gap - manual” in the agent workspace , the button “save” is missing from the form
Hi Experts,I have a requirement to default the predefined filter to "Owned by me" (created_by_me) on the Dashboard and Data Visualization pages in Platform Analytics Workspace.Currently, the pages load with "All" selected.I have already checked:UI Bu...
HI Team, I have a requirement to create a report. I have to show the approvals which are still in requested state for so long and there is a email triggered from flow designer for 3,5,7 days. And I want to show those RITMS which are in requested stat...
I have a report requirement where ,SLA Met % per priority per month for the last 6 months,in which if the SLA is below 70 need to colour it as greenif SLA greater than 70 and less than 90 it should be AmberIf SLA greater than 90 it should be red.Is t...
Currently we have upgraded reporting system performance analytics to platform analytics. when instance is performance analytics we have the analytics hub module. when we activate "Elevate your analytics with platform analytics experience" we are unab...
When we create target on the data visualization with type indicator scorecard the target not shown on data visualization. When there is break down on priority for few reports target is not visible. Attached the target created and target missing snaps...