How to get Percentage

Vijaykumar K
Tera Contributor

Hi ServiceNow Community,I need to display a simple daily percentage on an existing dashboard: formula is ::automation Percentage = (Number of incidents resolved yesterday by ITOM or by GenAi/ (Total number of incidents created yesterday) × 100. Pleaee help on how to create this setup

 

 

6 REPLIES 6

Thank you @PoonkodiS, let me try it 

Hi @Vijaykumar K 

Thanks.If it is helpful give thumbs up for my solution , to encourage me to contribute more to the community 

 

Regards,

Poonkodi