How to get Percentage
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12-29-2025 04:31 AM - edited 12-29-2025 04:32 AM
Hi ServiceNow Community,I need to display a simple daily percentage on an existing dashboard: formula is ::automation Percentage = (Number of incidents resolved yesterday by ITOM or by GenAi/ (Total number of incidents created yesterday) × 100. Pleaee help on how to create this setup
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01-16-2026 07:43 AM
Thank you @PoonkodiS, let me try it
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01-16-2026 07:47 AM
Thanks.If it is helpful give thumbs up for my solution , to encourage me to contribute more to the community
Regards,
Poonkodi