How to remove lane in Visual task board?
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11-02-2022 11:27 PM
As a admin, I created a visual task board with rm_story table. In Visual task board the columns appear with state choices (Draft, In-Progress, Complete etc..,). I wanted to remove few lanes in the board.
Initially I hided the lane by using the option 'Hide lane', even though I am the owner of the board it was applicable only for me, not for all the users who have access to that task board.
How should I remove/ hide lane from the visual task board and it should be applicable for all users who have access to that task board?

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11-02-2022 11:54 PM
Hi Ashwarya,
By default we don't have any way to hide lanes for all users and in guided VTB we can't remove the lane. A possible workaround is to modify the User preferences to make lane hidden for all users.
See the solution on the following thread:
https://www.servicenow.com/community/spm-forum/customizing-lanes-for-a-guided-visual-task-board/m-p/993193
Please let me know if you face any difficulty following the steps.
Regards,
Muhammad
Muhammad