Interactive Filter off Metric_Instance Table

Greg Wilk
Tera Contributor

I am looking to create an interactive filter for assignment group as well as incident ticket number
off the metrics_instance table. Can anyone tell me what the reference table needs to be as well as the
interactive filter reference table in order to create them?

 

I provided screenshots below on where I am stuck. Thanks.

 

 

3 REPLIES 3

Mike_R
Kilo Patron
Kilo Patron

You should be able to just create it on the incident table, and then select "Apply to both database views and tables". Then it should work for incident_metric since that's a database view.

Mike_R_0-1667331053152.png

 

Greg Wilk
Tera Contributor

Thanks.  I went ahead and did that.  But no luck.  My reference table is incident[incident] but what should my interactive reference table be?  When I set it to incident[incident] and reference field parent incident.  It is not interacting with metric_instance table when i choose the ticket number.

 

GregWilk_0-1667332048911.png

 

I didn't realize you are trying to filter on Number.

 

Looks like you might need to try applying this lengthy workaround

https://www.servicenow.com/community/platform-analytics-forum/how-to-create-interactive-filter-based...