KPI: Problem Management - Risk Accepted problems with new incidents

[adejong]

I was wondering if anyone has ever created Performance Analytics/Reporting for Problem Management to get the KPI:  Risk Accepted problems with new incidents?

If so, how did they achieve this?  

[Hasan6]

Hi,

I did create a line chart report for this that solved this use case. The configurations were something like this:

Best

Hasan

[adejong]

Hasan,

Thank you so much!  I will give this a try.

Andrea

[adejong]

Hi Hasan,

Sorry to bother you.  I was wondering what your data source type and table were set to.  

Andrea

[Hasan6]

Hi Andrea,

Sorry, missed sharing those configurations with you earlier.

Hope this solves your query, and do reach out if you need more clarifications.

Best

Hasan