Hi Team , Good morning, We are going to migrate our Plateforme /Performance analytics, I could not find any relative document for it ..can some one help me with the steps /best practice /documentations for the same? Looking forward for your help! Th...
Hi Team,I have a query regarding how to track changes to the "available" field in the sys_user_grmember table, specifically:Who enabled or disabled the fieldWhen the change occurred (timestamp)How to view the full history of updatesI created a report...
Hi All, How can we restrict 'Create New Dashboard' option in Platform Analytics Dashboard. I tried ACLs and checked for other options but nothing is working. I have to restrict that option for a particular role.Thanks in Advance
Hello Everyone,I am working on a requirement where I need to display a report on the dashboard showing Tickets Created vs Tickets Resolved.In the data source, I have added:task.type -> incidenttask.type -> requestCurrently, in the Group By option, I ...
Hi all,I'm using a Tokyo version and I'm trying to create an interactive filter for a string field, I found on community a code but it didnt work, following below:<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmln...
I have created a database view for joining Requests,RITMs,SCTasks and Approvals. I have used left join for sctask and approver tables while defining in the DB view. Now the issue is in the list it is showing duplicate records for the sctasks, a singl...
Hi Team , we have 1 demand and every demand we have assigned to 1 Project and 1 project we have several Project task . Can t we have in one line all task front of related project? I mean its leading to more then one column .do we have any solution ...
Hi all, I'm trying to build a visualization in Platform Analytics for a specific purpose, I think I'm missing out on a step but would love any insight anyone can offer. In summary, I've exposed the cost centre field on the assignment group. Every Inc...
Hi Team, I am unable to produce all data in analytic hub How do i show all the records
Hi Everyone, I want to fetch total number of days in each month using an automated indicator.Example : January - 31Feb - 29March - 31
Hi, friends. I've been scratching my head on how to achieve this in Performance Analytics:I need a breakdown by Group Type in ServiceNow. My indicator is a tag (in the label_entry table), which is assigned to certain incident records by a user.Essent...
Hi Everyone, I am looking for help to create dashboard widget with combination of multiple table(data source) and some certain query to filter out the data like Risk Score = (Incident Count × 1.5) + (Critical Alerts × 2.0) + ((100 - Availability %) ×...
Hello, I have a new dashboard in Platform Analytics. I shared it with a team for read view, and at the same time with one member of this team, in a Write view. Which right will be applied: Read or Write? Best regards
I am looking for help creating a report on Parent changes that shows related child changes and related incident records. I attempted this with a DB view combining the tables but its confusing and doesn't seem to provide all the data as expected. Does...