New Benchmarks Success Dashboard

davidsmith
Tera Expert

‎07-23-2024 02:19 AM

Hello,

We have a small issue with the new ServiceNow Benchmarks for Success Dashboard. In the previous version, we were able to click into a benchmark to show the KPI performance trend and then be able to click on an individual date point which then went into the Analytics hub for the KPI.

 

This does not seem to work in the new version.

David

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Abbas_5
Tera Sage
Tera Sage

‎07-23-2024 05:39 AM

Hi @davidsmith,

Please refer to the below link's:
https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/benchmarks/concep...
https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/it-service-manageme...

 

If it is helpful, please mark it as helpful and accept the correct solution.

Thanks & Regards,

Abbas Shaik

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