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Resolved! Report: how to use two tables as resource?

i'd like to create a report about the Unsolved Incidents. including the columns : Number, state, Caller, Caller departmentHowever, the Incident table does not have the Caller Department filed, the Caller Department filed is located in sys_user table,...

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daisydai930 by Giga Contributor
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  • 3 replies
  • 2 helpfuls

Data collection job

Hi Everyone, I have a scheduled job that keeps on sending mail, it is an in house created, however, I don't understand what it does and whats it about. Can you please look at the below attached images and advise what is this could be about. Email:Ema...

Screenshot 2025-01-10 at 11.12.15.png Screenshot 2025-01-10 at 11.14.07.png

PA Breakdown Visibility

Hi All, When we create any 'automated breakdown', by default it is visible to all roles.  My question is: 1. Is it good practise to limit breakdown to specific roles?2. If yes, I have come up with the conclusion to assign 'PA Viewer' role to breakdow...

CIO Dashboard

Hello Community , Please help how to get the date (Last updated time on the top of the CIO Dashboard main page)Let me know the steps to be followed. Thanks in advance.Siddhant.

Tags in Performance Analytics

how do we filter indicators based on the tags. For example. if we tag the incidents as "tag=Project1" then in the job I need to select the open.incidents which has the tag Ptoject1. tagging has been the process in the org. I have to follow the curren...

Elvis by Tera Contributor
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  • 3 replies
  • 0 helpfuls