Number of open incident
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‎08-29-2024 07:40 AM
I Need a graph That displays the Numbers of incidents opened per week during the current month I have not worked with the reports for the history problem
There I created the source Indicator the Indicator and the job but when I create an incident they are added in all the bars that means in all the weeks it is not added just in the week of bag creation
what could be the problem please
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‎08-30-2024 03:06 AM
Hi !
I'm trying to display the incidents opened per week, that means news working progress and pending and not the ones created per week.
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‎08-30-2024 06:24 AM
Hi @hind ,
if er are takling abort the backlog (open, work in progress and pending, Them you need performance analytics. This will take snap shot of the data where the report designer only show the current state.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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‎08-30-2024 03:01 AM
Hi !
By the way, I'm trying to display the incidents opened per week, that means news working progress and pending and not the ones created per week.
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‎08-30-2024 03:12 AM
but Im lookions to display the incident opened per week not created per week that means incident working progress pending....etc
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‎09-04-2024 01:31 PM
I think you mean active tickets, because opened and created are pretty much the same, can you verify thats what you are trying to do?
Are you looking for All active per week?