PA color palette is not working

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02-16-2023 07:50 AM
In the Report we given the color palette as Green to Red but it is showing yellow to red can anyone
Anyone can please help on this

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02-16-2023 11:12 AM
Hi @Community Alums
Can you please attach a screenshot of the color scheme file that you are using here.
Click on 'i' icon beside the Set Palette field and you should be able to see it.
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02-17-2023 12:05 AM
Hi @Community Alums ,
I can't quite explain the reason, but for some reason I see a correlation between the UI14 colors and the new Polaris interface that came in San Diego. If you go into color definitions sys_report_color_list and create three new colors
Afterwards, create your color scheme with the three new colors
And lastely, create the report with your color scheme, then it will work
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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02-17-2023 03:24 AM
We think the problem with themeable color before it was "Datavis Color - Qulalitative 1"
now we changed to "Datavis Color - Green 3" it is working fine now we don't what is the issue do you know?
Can you tell me which themeable color you used in your report?
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02-17-2023 03:31 AM
Hi @Community Alums ,
I actually utilized the same colors as mentioned in: https://www.servicenow.com/community/performance-analytics-forum/palette-changed-in-report/td-p/2480683?lightbox-message-images-2480728=241032i9CBDE4B18D7E20F2 Where I could recreate the issue in my PDI.
Afterwards I recreated the color scheme with different color names but same #-code which gave the resolution
Unfortunately, I still do not know what is causing the issue
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/