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PA color palette is not working

Community Alums
Not applicable

 

In the Report we given the color palette as Green to Red but it is showing yellow to red can anyone

 

sangeetha10_0-1676562525520.png

 

Anyone can please help on this

5 REPLIES 5

SatyakiBose
Mega Sage

Hi @Community Alums 

Can you please attach a screenshot of the color scheme file that you are using here.

Click on 'i' icon beside the Set Palette field and you should be able to see it.

AndersBGS
Tera Patron
Tera Patron

Hi @Community Alums ,

 

I can't quite explain the reason, but for some reason I see a correlation between the UI14 colors and the new Polaris interface that came in San Diego. If you go into color definitions sys_report_color_list and create three new colors

 

AndersSkovbjer_0-1676620990187.png

Afterwards, create your color scheme with the three new colors 

 

AndersSkovbjer_1-1676621052820.png

 

And lastely, create the report with your color scheme, then it will work

 

AndersSkovbjer_2-1676621093403.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Community Alums
Not applicable

We think the problem with themeable color before it was "Datavis Color - Qulalitative 1"

now we changed to "Datavis Color - Green 3"  it is working fine now we don't what is the issue do you know?

Can you tell me which themeable color you used in your report?

 

sangeetha10_0-1676632897471.png

 

Hi @Community Alums ,

 

I actually utilized the same colors as mentioned in: https://www.servicenow.com/community/performance-analytics-forum/palette-changed-in-report/td-p/2480683?lightbox-message-images-2480728=241032i9CBDE4B18D7E20F2  Where I could recreate the issue in my PDI.

 

Afterwards I recreated the color scheme with different color names but same #-code which gave the resolution

 

AndersSkovbjer_0-1676633306419.png

 

Unfortunately, I still do not know what is causing the issue 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/