Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Performance Analytics breakdown queries

mdas1998
Tera Contributor

I have created a Performance Analytics report based on a custom table and added a breakdown to it.


The table contains two columns Alert and Request which are a reference fields to alert and requested Item table. I want to add a breakdown in my indicator for distinguishing between alerts and request.

Please help me to understand how can I achieve this.

4 REPLIES 4

abbasshaik4
Tera Sage

Hello @mdas1998,
Please refer to the link below:
https://docs.servicenow.com/bundle/tokyo-now-intelligence/page/use/performance-analytics/concept/c_C...

 

If it is helpful, please mark it as helpful and accept the correct solution.
Thanks & Regards,
Abbas Shaik

Hi @abbasshaik4 ,

 

Can you tell me exactly which type of breakdown is required in my case. I went through the documentation provided but unable to identify which breakdown would help me in my case. 

 

Thanks,

Micheal Das

Hello, I was able to add the breakdown using PA scripts

AndersBGS
Tera Patron

Hi @mdas1998 ,

 

I do not understand your question "I want to add a breakdown in my indicator for distinguishing between alerts and request." - Can you please explain in some more details what you're trying to achieve?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/