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platform analytics dashboard

tushar_ghadage
Tera Contributor

Hi all  

 

I have received one requirement where I need make modification to the existing PA dashboard 

and I have captured those changes in the update set 

but when I tried moving those changes from one instance to another ( from dev to test ) 

it did not happened dashboard is same as before nothing is reflected.

 

any one knows why ??

 

does PA dashboards required to use XML record to move from one instance to another ??

does update set can not move the changes across instances ??

 

thankss !!

3 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@tushar_ghadage 

Dashboard tabs aren’t automatically transferred in update sets. you need to use Unload Dashboard function

this link will guide you

Move a Platform Analytics dashboard with an update set 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

Bhuvan
Giga Patron

@tushar_ghadage 

 

Dashboards cannot be moved like your typical update set where configurations can be captured from source instance and migrated to target instance. You need to unload a dashboard to capture in update set and migrate to target instance.

 

Steps to be followed are in below links

 

https://www.servicenow.com/community/platform-analytics-forum/how-to-add-an-existing-platform-analyt...

 

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/dashboards/task/move-pae-db-...

 

If dashboard is for scoped app, follow below steps

 

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/dashboards/concept/troublesh...

 

You can also refer below article to move dashboards via update set utility and see if it fulfills your requirement

 

https://www.servicenow.com/community/performance-analytics-blog/migrating-dashboards-and-reports-via...

 

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

View solution in original post

@tushar_ghadage 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@tushar_ghadage 

Dashboard tabs aren’t automatically transferred in update sets. you need to use Unload Dashboard function

this link will guide you

Move a Platform Analytics dashboard with an update set 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

This captures the entire dashboard to the update set 

 

can I have only my modifications to the dashboard captured in the update set..

and when i tried the using the unload dashboard still it did not reflect in the test instance....

@tushar_ghadage 

that link has all the steps.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@tushar_ghadage 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader